Director of Operations

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Job Description

We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires a thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many kinds of operational activities. The ideal candidate must be an excellent leader who can discover the most efficient ways to run the business.
The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

Responsibilities

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of the business to ensure smooth progress
• Introduce our company to select countries in West and East Africa
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external institutions, partners, and vendors
• Build a strategic business relationship with student associations and authorities, in both secondary school and higher institutions, that will benefit our company and the said parties alike
• Facilitate the deployment of our campus ambassador and wealth conference program
• Advocate on behalf of the company for partnership, business, and funding opportunities
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Requirements

• Proven experience as Director of Operations or equivalent position
• Excellent organizational and leadership abilities
• Excellent online/offline research, written, and verbal communication skills
• Outstanding communication and people skills
• Knowledge of industry’s legal rules and guidelines
• In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
• Train staffs and hold them accountable for goals and reports
• Endure that reports are received and sent to the management team in a timely manner
• Working knowledge of data analysis and performance/operation metrics
• Organizational and analytical skills to evaluate data and make an operational decision
• Familiarity with MS Office and various business software (e.g. ERP, CRM)
• BSc/BA in business administration or relevant field; MSc/MA will be a plus

Benefits:

• Salary ranges from 60,000 – 250,000
• Medical
• Laptop
• Wardrobe Allowance
• Local & International Travel
• Opportunity for growth
• Education & Relocation Assistance

To Apply:

Apply by sending a CV detailing your experience and cover letter explaining why you would be a great fit for this position to padah@acrossthehorizon.net

Job Deails

Job Type:
Full-term
Location:
Ibadan, Nigeria
Pay:
60,000